General Terms and Conditions

All about our GTC's

Last updated: 05.06.2020

These Terms and Conditions by Treecer GmbH as seller and you as customer apply to all orders/preorders placed in the Treecer online shop (https://treecer.com) as well as for all sales Treecer GmbH has declared these terms and conditions applicable.


These terms and conditions apply to all services provided and obtain validity when a contract is concluded. Delivery, services and offers by Treecer GmbH take place exclusively based on these terms, even if the terms have not been explicitly agreed again. By placing an order with Treecer GmbH, you confirm to have read the terms and conditions at hand and agree to their contents.

Conclusion of a contract

All information about the goods and prices while placing the order are subject to alteration and non-binding. A contract is concluded when Treecer GmbH receives your order. You will receive an e-mail by Treecer to confirm the receipt of your order, which is binding for you from that moment onwards. You will be informed as soon as possible via e-mail about any delays in delivery. By placing your order, you confirm that you are aware of the size and content of your order.


The delivery is always carried out via post or courier service. In Switzerland, goods will be delivered within 2 to 5 work days. All information is subject to change. Delivery time for international deliveries depend on the recipient’s location. For deliveries to other countries additional tax and customs might arise at the border and have to be carried by the customer.

If the sender does not provide the correct address or an address at which the post office cannot find the person, the return costs invoiced by the post office must be borne by the customer. 


All prices on https://treecer.com exclude any shipping costs. The effective shipping costs will be shown in the shopping basket before checkout. Treecer GmbH may change the prices displayed online at any time and without notice or further explanation. The price is calculated depending on when the order is placed on the website.

Shipping Costs

Shipping costs are based on current prices of the post on: http://www.post.ch/ as well as on all additional costs arising with the packaging.

Terms of payment

The only payment options available are advance payment by credit card or PayPal.

Guarantee and warranty

The guarantee corresponds to generally acknowledged standards and is 12 months, unless a longer or shorter guarantee period has been clearly stated on the delivered goods. Damaged goods must be reported in written form within 10 days after the delivery or appearance of the damage and addressed to the company’s address, otherwise your guarantee claim becomes invalid. It expires with improper usage or natural wear.

Slight differences from the model

The design of individual goods may change slightly. Purchasers may not claim compensation in this respect.


Treecer GmbH does not assume liability for faulty maintenance and/or usage of delivered goods on behalf of the customer.

Data protection

Treecer GmbH is committed to process your customer data with diligence and meet the requirements of the relevant data protection legislation. We do not pass on data to third parties. However, we cannot assume liability for the security of data transmitted online.


Treecer GmbH reserves the right to make use of the e-mail address entered during the process of ordering again for own marketing purposes (such as newsletters). If you wish to be excluded from marketing approaches, please send a personal e-mail to [email protected]

Liability in general

It is hereby clearly stated that the customer cannot exercise any liability claims for indirect or consequential damages towards Treecer GmbH, unless intentional damage or damage resulting from gross negligence caused by Treecer GmbH are present. This means that all damage due to accidents etc. resulting from handling hardware are your own responsibility.

Amendments to the Terms and Conditions

Treecer GmbH reserves the right to alter the present Terms and Conditions at any time and without notice.

Applicable right/Place of jurisdiction

The relations between you and Treecer GmbH are always subject to Swiss legislation according to the requirements of the Swiss Code of Obligations (Schweizerisches Obligationenrecht, OR) and the Swiss Civil Code (Schweizerisches Zivilgesetzbuch, ZGB). The place of jurisdiction is Switzerland. The application of the requirements included in the Vienna Sales Convention (“United Nations Convention on Contracts for the International Sale of Goods”) is explicitly excluded.

Contact / Customer service

You have a question? For questions please contact [email protected] directly.